I recently had an oil change on my 2009 BMW X6 and was thourohly impressed with the service and knowledge that Alex the owner gave. He was very cool to a lot of places try to bs you and drag the work out. Alex let me watch him actually do the oil change on his by the way spotless clean floor another detail I noticed that he was attentive with. After the oil change he did a diagnostic with his laptop because I had mentioned I had an intermittent check engine light, he had than went over the diagnostic he had found which he did for FREE and referred me to the BMW dealer he had worked for many years to get the warranty work done at. I was honestly more impressed versus the dealer even though they had done the repair with his follow up. After the repair at the dealer I actually got a follow up from Alex at Elite Motors which say a lot about the service and attention he provides. Even if I moved to North Los Angeles I would make the trip based on this to see Alex cuz I know he will take care of it right the first time and like his own. Great guy and he's my BMW guy in Cali
While he just opened this new shop at this location, Alex has been in the business for a long time. He is not simply a skilled mechanic but treats you like family from the first moment you get to meet him. He will go above and beyond to make sure your BMW runs as well as new. My '01 740i is purring like a kitty cat even with 157K miles on the clock!
I came here by mistake. There was another BMW place here before. But figured I'm here give it a try. Super nice guy . And good service . In and out very quickly. I will definitely come back again.
With today being a holiday I still needed my car to be serviced I came across finding this shop & being highly satisfied Alex is amazing ! very kind & so quick with the service,having a luxury car & being a female most places try to scam me & get things I don't need,not here.I live about a good 30 minutes away but worth the drive certainly will be returning
The first time at Elite Motors of OC was fantastic! Alex is so thorough, he fixed my car and now it's in great condition. I wasn't rushed around and he also explained everything in detail. I wasn't used to great customer service. This is how it should be. (We USED to take our car down Via Fabricanta in M.V. I was always in his way for an oil change and he never explained anything. Was I not valuable to this man? It's a business. It's horrible. ) I finally found this wonderful place that we trust and can highly recommend ELITE MOTORS OC. It truly is a 5 star place! More importantly, Alex is honest. He won't do something if it's not necessary. We hope you give Elite Motors OC a try and you'll see what I'm talking about.The DeMores
After searching for a local BMW expert, I took my 335i here to get brakes replaced back on 6/24/14. Ended up getting the rear brakes & rotors replaced as it pointed out my rotors were getting a prominent lip on them.The shop is off of Aliso Creek Rd & Liberty where a lot of other car services are offered. After turning in at the light, make an immediate right and go straight back running parallel to Aliso Creek Rd where you'll find it. Parking is right out front.Was met by Alex, the owner, who came off friendly & professional. He's been working on BMW's for 20+ years as a technician at various BMW dealerships, has all of the Bavarian Technic software, tools & know-how to help diagnose and fix issues on our sensitive automobiles.The shop was immaculate. Alex just had the floors redone. Practically felt like you could eat off them.He also had an X5 loaner. I think it was temporary as it was going to be sold, but Alex also offered to drive you home & pick you up if you lived nearby in case you couldn't stay around the shop.There were a few cosmetic items I asked Alex about, which he said he could order and have them in within a couple days. He even offered to drive out to my home and install them there so I didn't have to bring the car in again. Excellent service, highly recommend.
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